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Frequently Asked Questions

Do Titan stores in UAE offer watch repair or servicing?

Most Titan stores and authorized stores provide watch repair, battery replacement, and maintenance services. Please check the store details for service availability.

Are all Titan collections available at UAE stores?

Availability may vary by store. You can contact us directly or check online, if you are looking for any specific watch or collections.

What’s the delivery time within UAE?

We have rapid delivery throughout the
UAE; typically, 1 - 3 working days, depending on your location (Dubai, Abu
Dhabi, Sharjah, and other Emirates).

If you would like any updates on your
order or would like to speak to us regarding support, you can always reach out
to us through:

Β Email: support@titanwatches.ae

WhatsApp Chat: Click here to chat
+918147045826

How to track my order?

Please track your order at our Tracking pageΒ https://titanwatches.clickpost.ai/en

Are Titan watches available in UAE genuine and authorized?

Yes, Titan watches bought from official website or authorized dealers are genuine and comes with the same warranty period.

What are the opening hours of Titan stores in the UAE?

Store hours may vary by location. You can check the specific opening and closing times for each store in our store locator.

What is the return policy?

Yes, Titan offers easy return or exchange on all watches expect limited edition watches within 7 days of delivery. To avoid any hassle, product should be returned unused with the original packaging materials. If you have any further questions, please feel free to reach out to us via email or WhatsApp.

What payment methods do you accept?

Once you proceed to check out, you can choose from multiple payment options including Credit/Debit Card, Tabby (Buy Now, Pay Later), Apple Pay, and Samsung Pay. Simply select your preferred method at the payment step.

Do Titan watches come with a warranty?

Yes, all Titan Watches come with an official 12-24-month warranty, which is redeemable anywhere in the UAE.

Do Titan stores in UAE sell Fastrack or Sonata watches?

Yes, select Titan stores carry other brands from the Titan Company, including Fastrack and Sonata. Please check store details or contact ahead to confirm availability.